Contact Us
Cannot find the information you are looking for? Whether you are an end consumer or a Dometic business partner please see below for how to get in contact with us.
Service or Warranty Request
For products that have not been purchased directly through Dometic.com, please contact your retailer (if you are uncertain, please look at the your receipt). If you are a Dometic account customer, authorized service agent or original equipment manufacturer, please click here to find the relevant information.
Contact Us
You can reach out to us by submitting an enquiry in the support form below. Once the form has been submitted, we will get back to you within three business days.
To see information about our most frequently asked questions click here.
TIPS FOR COMPLETING THIS FORM: Please fill out as many fields as possible. The more details you add, the quicker we can respond with an accurate answer. *Required input
For urgent enquiries, warranty information, technical support and spare parts assistance, call us on 1800 21 21 21.
Please be aware we are experiencing high call volumes into our Customer Service Centre at present. Wait times may be longer than usual. We appreciate your patience.
Monday - Friday: 9:00am to 5:00pm
Saturday: Closed
Sunday: Closed
Timings are based on AEST