Shipping

Online orders are delivered Australia-wide using Direct Freight. Shipping costs are set based on the size and weight of the parcels and your location. Exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout.

Orders are dispatched within 1-2 business days, and shipping times are estimated at between 2-8 business days, depending on factors including your location within Australia. Please be aware deliveries outside of metropolitan areas may take longer. This service will require your signature when the parcel is delivered.

As soon as your shipment is on its way, you will receive an email with a tracking number and a link to the Direct Freight website, where you can follow the progress of your delivery.

If you are not available at the time of delivery, a card will be left for you to collect your parcel from your closest Direct Freight depot. Please note that Direct Freight only delivers parcels to residential or business addresses.

Please be aware that shipping may be delayed slightly due to high order volumes during sale periods. We appreciate your patience and understanding.

Christmas Shipping Cut-Off Dates
To ensure your gifts arrive in time for Christmas, please place your orders by the following dates:

NSW/ACT/VIC/TAS: 11 December
QLD (Brisbane/Gold Coast): 15 December
QLD (Other Areas): 11 December
SA/WA: 12 December
NT: 10 December

Warehouse Closure Notice
Please note that our warehouse will be closed from 20 December and will reopen again after the holidays.

Orders placed from 20 December will be processed and shipped starting from 8 January 2025.

Thank you for your understanding, and we wish you a joyful holiday season!